(DC Velocity – Toby Gooley)
Canadian National Railway (CN), the Montreal-based railroad that has worked in recent years to improve productivity and shorten transit times, is extending that approach to its seaport partners through a series of new “service level agreements.”
In addition to establishing key performance indicators (KPIs) and measurement tools, the agreements formalize the tracking, electronic sharing, and application of the resulting data, CN said.
The aim of the service agreements is to increase coordination among the railroad, ports, terminal operators, and ocean carriers, according to Jean-Jacques Ruest, CN’s chief marketing officer. Ruest delivered the keynote address at the recent American Association or Port Authorities (AAPA) 99th Annual Convention in Halifax, N.S. Some 700 port professionals from throughout the Western Hemisphere attended the event. Read more here.
Related: Let’s hope CN’s pact with Halifax port is a harbinger of improved service
