U.S. Customs, Border Workforce Plagued with Retention, Morale Problems

(GovExec.com)

U.S. Customs and Border Protection (CBP) faces substantial challenges in recruiting, retaining and training new officers, maintaining high morale and keeping up with increasing cross-border traffic, a union president, Government Accountability Office researcher and a CBP official told senators at a hearing on Thursday.

The panelists disagreed, however, on which of those is the most critical issue.

Paul Morris, executive director for admissibility and passenger programs at CBP's Office of Field Operations, said the primary problem was the state of CBP facilities. Full story here.

Related: Hearing on U.S. Border Officer Training May Focus on Staffing Issues