US Business Chief Calls for End of Customs ‘Hassle Factor’

(Travel Weekly)

A senior US business leader has renewed calls for improvements at US customs to cut waiting times for arriving visitors to no more than 30 minutes.

Tom Donohue, president of the US Chamber of Commerce, said it was essential to “reduce the hassle factor” at welcoming points and said more improvements needed to be made.

Speaking at the International Pow Wow trade show in Orlando, Donohue admitted that the trauma of 9/11 had “left us less than hospitable to our foreign visitors” but insisted “we are working to fix it.” Read more here.